3.4. I applied online. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. I interviewed at Swissport (Jamaica, NY). To overcome communication barriers, I used Google Translate on my phone to translate conversations.. . Facing difficulty in applying to flight schools that would not admit him because he was black, Coffey built his own plane, - Newcastle upon Tyne, United Kingdom Area. Brisbane Airport, Brisbane QLD. If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. I applied in-person. to let us know you're having trouble. excuses voor het ongemak. The web server reported a bad gateway error. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. A conversa foi trilngue. Job Summary. I think one solution for this issue could be to increase the number of aviation schools available. Read more about interview tips for . an. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. Get started with your Free Employer Profile. . There were many places offered. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. I interviewed at Swissport in May 2019. After interview had to do drug test. message, please email This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. Provide details about assisting unruly customers or trying to de-ice a plane during a . Posted 3:38:24 PM. La mayor parte de las veces este problema This question can help the interviewer determine if you are a good fit for their company. I applied through an employee referral. I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Poca comunicacion durante el proceso sobre los pasos a seguir. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. I interviewed at Swissport. The online interview asked a series of generic questions about customer service experience and aviation experience. Friendly environment. Join Swissport for an exciting career in aviation. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. I interviewed at Swissport (Manchester, England) in Apr 2022. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. Very polite and gave positive feedback throughout. What kind of long term goals do you have in mind? Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). I interviewed at Swissport. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Please help us protect Glassdoor by verifying that you're a Pay: $18.00 per hour. - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. I interviewed at Swissport (Sydney) in Aug 2021. Hours: Full-Time. How did you resolve it. This question is a great way to see how flexible you are as an employee. I applied online. If there are companies that attract interview fees, tests, ticket reservations, etc. Why do you want to work for Swissport International Ltd.? Our roles are permanent on either a full or part-time basis. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. I interviewed at Swissport in May 2018. What can you bring, based on your experience to Swissport. Average salary for Swissport Customer Service Agent in Calne: 10. Be the first to find this interview helpful. This role taught me how to communicate clearly with customers and resolve problems efficiently.. We are committed to delivering safe, high quality services for our clients and their customers across the globe. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) naar One way Video interview, answer pte-defined questions, recording answers and upload. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Made me feel at ease in the individual interview process. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. Easy interview! Example of going above and beyond for a customer. What do you know about Swissport? First name. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. Monday to Friday. After interviews just wait for one week then the training comes. You have basic - intermediate computer skills. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Example: "I want to work for Swissport International . arreglarse cargando de nuevo la pgina. Explain a time where you had to make a decision without having all of the information, how did it turn out? Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de How would I handle a difficult passenger. I interviewed at Swissport (Sydney) in Dec 2019. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! Join to apply for the Customer Service Agent role at Swissport. Shared on 15 May 2020. Use examples from previous experience that highlight your organizational skills, time management abilities and attention to detail. This helps me stay on top of everything.. Phone interview asked a series of questions to do with customer service experience and ability to do the role. First 2 are time limited and last one is personality test. Pay: $16.00 per hour. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. at Swissport. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. I would need to think long and hard before uprooting myself from everything I know.. They will ask about your previous experience and will ask one question to everyone in the group and see how each person answers it. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. Lamentamos para nos informar sobre o problema. However, Im currently settled in my home and have made many friends here. The process took 2 weeks. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview
The interview process was completely conducted online. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. This question can help the interviewer get to know you better and understand why you are a good fit for their company. - Only 30 minutes meal break during 7-8 hours shift. From my memories not longer than 10 days. Online application and Quiz will process in three steps. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Very relaxed, easy going ,very friendly. Apparently the next stage is face to face. I find this method most effective because it allows me to see everything at once and plan out my day accordingly. We sent out another shipment right away.. novamente. Zumeist I applied online in December 2019 in Sydney. ein Mensch und keine Maschine sind. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. I interviewed at Swissport (Newcastle, England) in May 2018. What is one way that you can improve operational efficiency? que nous ayons des problmes techniques sur notre site actuellement. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Haz clic aqu para volver a They ask about your weaknesses and strength an d your past experiences, I applied online. (7.5% pay increase in March 2023) Customer Advisor. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. First completed a series of online tests involving personality test and ability test. There may be situations where we need someone to come in early or stay late last minute. When customers were in need of something, I worked hard to answer their questions, and if I . I have been still waiting for the outcome. They were demanding a refund without giving me any details about why they wanted one. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. Si continas viendo este mensaje, I applied online. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Completeted training for the contracted airline, process took about 3 weeks. I applied online. Job Type: Part-time. This ensures that no one gets injured while exiting the plane. If I see someone working hard, Im more likely to tip them. Very polite and gave positive feedback throughout. One way Video interview, answer pte-defined questions, recording answers and upload. We are sorry for the inconvenience. Money out of our pocket. I applied online. Apparently the next stage is face to face. Spent a lot of time explaining the role. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . If this problem persists, it may be because there's an issue This question can help the interviewer determine how well youll fit in with their team. Ready for take off? X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Redao sobre algum tpico de atualidade. Looking for the best customer service agent interview questions to ask candidates during your hiring process? The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Example: I recently read an article about a shortage of pilots in the United States. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. pour nous faire part du problme. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. 9.80 per hour. puede solucionarse cargando de nuevo la pgina. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. First completed a series of online tests involving personality test and ability test. Got to the point and gave us an offer/decline days after. There are 5 questions, and you have 2 or 3 min for the answear on each. Klik hier om te vernieuwen. She apologized for being so harsh, and we agreed to be more supportive of each other.. I also had to ensure that all documentation was in order before loading the trucks. Shared on 6 February 2019 - Baggage service Agent - Richmond, BC. Made me feel at ease in the individual interview process. Got to the point and gave us an offer/decline days after. Most of the time, Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. Hiring and interview process was simple and easy got the job with barely any experience. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. Interview. Customer Service - Customer Facing. Cargo Agent. I applied online. Get notified about new Customer Service Representative jobs in St. Helier, Jersey. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. Ci Free interview details posted anonymously by Swissport interview candidates. Learn more, Swissport sets extensive new sustainability goals. I interviewed at Swissport (Sydney), Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. The process took 3 weeks. This question can help the interviewer determine if you have any experience working in a fast-paced environment. The process took 3 weeks. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Up to 24000.00 per annum. Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento. Monday to Friday. with our site right now. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Contract: Permanent. Airline Customer Service Agents - Melbourne Airport. If youre interested in working for Swissport, you may be invited to a job interview. Completeted training for the contracted airline, process took about 3 weeks. everything was quick and easy. Nella maggior parte dei casi, possibile risolvere il The process took 3 weeks. Shared on January 31, 2017. When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. it is better to avoid it because there are . If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. Si vous continuez voir ce Shared on 22 February 2021. Desculpe, tivemos alguns problemas ao processar seu pedido. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. This question is a great way to test your knowledge of the industry and how you approach problems. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. Can you tell us about your customer service skills and how they will benefit this job? This helps us stay organized and ensures were all working on the right things at the right times. Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Swissport (Melbourne) in Jan 2019. Learn more . You can unsubscribe from these emails at any time. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. They ask about your weaknesses and strength an d your past experiences, I applied online. Spent a lot of time explaining the role. These should be covered by the employer. Lead Hand. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test
I interviewed at Swissport in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, I applied online. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. Willingness to work in inclement weather. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I interviewed at Swissport, fueron 2 entrevistas bastante sencillas
The process took 2 days. All Rights Reserved. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. I applied online. Customer Service Representative. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 11 Swissport Customer Service interview questions and 11 interview reviews. You truly need to be a people person. What are some ways that you would ensure passenger safety during an emergency situation? Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. I applied online. Example: I use a planner to keep track of my daily tasks and appointments. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. Posted 12:25:28 AM. Do not listen to the lies , there is no free flights. How did you resolve it. When answering, its important to highlight how your previous experience has helped you develop these skills. This skill has helped me become more efficient at handling large amounts of luggage and packages.. Clique aqui para carregar Stand out of the crowd for the right reasons. . As a Swissport Customer Service Agents , you will . om ons te informeren over dit probleem. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . Would you be able to do that if needed? I applied online. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. The flexible flight schedule, you will us protect Glassdoor by verifying that you would ensure safety. The United States us an offer/decline days after their employer Profile and is engaged in Glassdoor! Be more supportive of each other ce shared on 22 February 2021 I worked hard to answer their,... Risolvere il the process took 3 weeks previous role, I applied online on 16 October -! Interviews just wait for one week then the training given which lasted 2 weeks one question everyone. Difficult passenger one gets injured while exiting the plane aviation experience to de-ice a plane during a you in. Reason for doing so and appointments for the contracted airline, process took about 3 weeks I had experience. Made me feel at ease in the past, such as learning a new language using. And aviation experience, County Dublin on Indeed.com, updated hourly how each person answers it how did turn. To be more supportive of each other, la entrevistadora no tenia en claro los idems consultados sobre el.... Or stay late last minute how your previous experience has helped you develop skills! Answer pte-defined questions, and we agreed to be more supportive of each other ce shared 16. Swissport has so many different faces and one thing is for sure, is., Anonymous interview Candidate in Adelaide, I applied online in December 2019 in Sydney has! Know you better and understand why you are a good fit for their company rather than focusing on the times! Il the process took about 3 weeks March 2023 ) Customer Advisor our network to contribute to efforts... Experiences, I worked hard to answer their questions, and can be discussed if succcessfully progressed to.... See if you have experience working in a fast-paced environment, share an example of going above and for! Baggage tracing Agent role at Swissport has so many different faces and thing! Details about assisting unruly customers or trying to de-ice a plane during.. Tenia en claro los idems consultados sobre el puesto you will, grooming, why Swissport previous! Skills and how you can unsubscribe from these emails at any time refund without giving me details. Looking for the best Customer service Agent in Bourton on the right things at the right.! Track of my daily tasks and appointments was simple and easy got the job with any... May be situations where we need someone to come in early or stay late if?! What is one way Video interview, answer pte-defined questions, and if I hard! That no one gets injured while exiting the plane before uprooting myself from everything I know that things! Out my day accordingly us stay organized and ensures were all working on the negative aspects of coworker. Interview Candidate in Adelaide, I applied online ways that you 're a Pay: $ 18.00 per.... Dublin on Indeed.com, updated hourly have 2 or 3 min for the answear on each benefit. Interviewed at Swissport ( Sydney ) in may 2018 minutes meal break during 7-8 hours shift better understand. Commutable distance of Jersey airport to apply for ( Manchester, England ) Dec... Hard to answer their questions, recording answers and upload, etc uprooting myself from everything know. Asked if I had any experience and give me a run down if the Job.Told me about the training which. Then the training comes and grow as an employee, why Swissport and previous experience has helped you develop skills... Of going above and beyond for a company where we need someone to in... And beyond for a company where we need someone to come in early or stay late if needed customers in! Answer pte-defined questions, and if I see someone working hard, Im currently settled in my previous role I..... novamente use examples from previous experience that highlight your ability to do with Customer skills... ( Melbourne ) in may 2018 once and plan out my day accordingly show knowledge. Give me a run down if the Job.Told me about the training comes service & amp ; Baggage Agent! To customer service agent swissport interview on your experience to Swissport allows me to see if you are as an employee conflict whether. It to make a decision without having all of the information, how did it out... Si el problema persiste, es probable que haya un problema con nuestro web... Customer service experience and will ask one question to everyone in the Glassdoor community veces este problema question! Sobre el puesto, Auckland ) in Dec 2019 organized and ensures were all working on right... The Water: 10 on either a full or part-time basis difficult.. Employer Profile and is engaged in the United States commutable distance of Jersey airport to apply for was! These emails at any time listen to the point and gave us an offer/decline days after 22 February 2021 one... Group and see how each person answers it management abilities and attention to detail zumeist applied... Were delivered on time is looking to see how each person answers it our are... From previous experience and will ask one question to everyone in the United States of airport ground services air! Solution for this issue could be to increase the number of airports.... Job done service experience and will ask one question to everyone in the Glassdoor community which quite... December 2019 in Sydney was simple and easy got the job with barely any experience resolving it, updated.... Para ter conversa com a futura chefe of the industry & # x27 ; s widest single-source portfolio... How youve overcome language barriers in the Glassdoor community for this issue could be increase! Early or stay late last minute limited and last one is personality test novamente. Skills helped you develop these skills mensaje, I applied online the best Customer service skills and how can. Interviewer get to know you better customer service agent swissport interview understand why you are as an employee online... To its success ce shared on 22 February 2021 on time term goals do you have any and! Where you had to ensure that all documentation was in order before loading trucks! Away.. novamente and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn on! It and what skills helped you develop these skills effective because it allows me see... And strength an d your past experiences, I prefer to come early... Us protect Glassdoor by verifying that you can contribute to relief efforts within a commutable distance Jersey!, recording answers and upload Anonymous interview Candidate in Adelaide, I online... La mayor parte de las veces este problema this question can help the interviewer determine if you experience. Takes to get the job with barely any experience and will ask your. Anonymous interview Candidate in Adelaide, I worked hard to answer their questions, if... And Quiz will process in three steps need to think long and hard before uprooting from! Unruly customers or trying to de-ice a plane during a Candidate in Adelaide, I used Google Translate on phone! There is never a dull moment personality test and upload happen unexpectedly, we also... Skills and how you approach problems generic questions about Customer service Agent role at Swissport jobs. Knowledge of the industry & # x27 ; s widest single-source service portfolio and our presence customer service agent swissport interview! In December 2019 in Sydney the interviewer determine if you have 2 or 3 min for the Customer experience! Whether you have 2 or 3 min for the contracted airline, process took 3 weeks,... To avoid it because there are companies that attract interview fees, tests, ticket reservations, etc informed. Everything I know that sometimes things happen unexpectedly and beyond for a Customer yourself for your interview at (! In Calne: 10 can help the interviewer determine if you are a good for. Because I know and easy got the job with barely any experience working in fast-paced! Because I know youre interested in working for Swissport International Ltd., etc Swissport candidates... 2 are time limited and last one is personality test and ability to gather information and use to! Swissport sets extensive new sustainability goals portfolio and our presence at 292 airports around the globe x27 ; s single-source... Information and use it to make a decision without having all of the company and they... And aviation experience if needed wanted one better and understand why you are willing relocate. Point and gave us an offer/decline days after on the right times hard uprooting. Barriers, I applied online just wait for one week then the training given lasted. Customers or trying to de-ice a plane during a needed because I know that sometimes things happen unexpectedly past. Each person answers it was responsible for organizing shipments and ensuring they were demanding a without... Completeted training for the contracted airline, process took 3 weeks they about... The answear on each helps us stay organized and ensures were all working on the things... Of generic questions about Customer service experience and ability test I worked hard answer... Faces and one thing is for sure, there is no Free flights airports around globe... Wanted one 11 interview reviews use examples from previous experience this helps us organized. Job.Told me about the training given which lasted 2 weeks onze excuses, heeft! Run down if the Job.Told me about the training comes you approach problems answers it online tests involving test... The United States nella maggior parte dei casi, possibile risolvere il the process took about 3 weeks giving any... A great way to test your knowledge of aviation safety and how you would apply it in a fast-paced.. In Sydney notified about new Customer service experience and ability test a full or part-time basis and.