or more. The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. That does seem like a bit of an oversight though. Can't say whether or not you are getting scammed but the answer you got about weights is correct. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. Use unbreakable banding on large pieces. (all You Need To Know). "Don't want item or it doesn't suit/fit me" return reason is not applicable, except for Fashion category products Additional handling surcharges may result from weight of the package. To enter a declared value on your shipment: Step 4 Review the declared value cost after you calculate the total shipping costs for your selections. If no one is there to sign for it, well reattempt delivery at another time. You can contact the FedEx Customer Service at 1-800-463-3339. Shipment Size and Weight Restrictions With FedEx Express U.S. services, you can ship packages up to 150 lbs (68kg), up to 119" (302cm) in length and 165" (419cm) in length and girth. If you ship multiple international express packages together to the U.S. or Canada and. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. Sorry to hijack this post just really stressing about my 1k laptop. Above Ground Pools. So calm down and wait. This can simulate the actual product shipping environment and reduce false readings. Home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and sold something Open an account to save 30% off FedEx Express, access time-saving tools, and more! Both are first I have to say. I know that because of talking with real people but request to tracking service of FedEx API says that PackageWeight is still 2 LB and Payments parameter contains only "Type": "SHIPPER_ACCOUNT" value and that's all. Secure these items to forklift-accessible pallets and use blocking and bracing to anchor them securely. The seller seems like a reputable third party seller on Amazon, the weight discrepancy just threw me off a bit. FedEx Service. They also help distribute the weight of top-loaded freight. . Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. Whether you are shipping small boxes or bulky items on pallets, if you follow our guidelines above, you will prevent your package from weighing more than the shipping label. If youre shipping transit cases with caster wheels, the cases must be palletized. What happens if FedEx package is overweight? Once complete, submit the online claim form. With FedEx Express international services, you can ship packages up to 150 lbs (68kg), up to 108" (274cm) in length and 130" (330cm) in length and girth. Use banding, edge protection, and stretch wrap in addition to a pallet with a solid deck or anti-skid surface. First, youll need to file a claim in writing. Press question mark to learn the rest of the keyboard shortcuts. Eligible shippers can declare a value of up to $100,000 per domestic shipment and up to $25,000 on shipments sent to select international destinations. FedEx SmartPost is a good choice if you have frequent light-weight shipments you want to deliver in 2-7 business days within the continental U.S. I didn't get a status update for 3 days, until the local hub scanned it again on Tuesday evening. Use our service guide to learn more about maximum declared values. There are actual. I sent this item February 5, 2023. With our Direct Signature Required service, FedEx obtains a signature upon delivery from someone at the delivery address. I called FedEx to see what they were getting as a request using Meter# and it is a 10 lb package that would cost $5.83. UPS and FedEx factor in dimensional weight to calculate rates for all domestic and international shipments. Packing engines Drain all fluids and securely mount the engine to the pallet deck. Skids that weigh more than 2,200 lbs. They should modify the shipping information based on what the sorting system suggests, on the website. For 10 Questions about packaging large items? I contacted FedEx and they said they can't know what it is in the contents of the packaging, which is understandable, so I contacted the seller. The package will be sent back to the sender. *FedEx reserves the right to re-weigh and measure each package to verify the actual weight and dimensional weight provided by the sender. The package will not be collected if it is clearly overweight. Resend the package or issue refunds. Include the latest time your package can be picked up or your company's close time. This could be a dimensional weight issue. Use the FedEx shipment calculator to estimate shipping costs. can't see what the shipping is going to c As USPS implements price & service changes every July (think the first Your large package - 18x12x12 = 2592 divided by 166 = 15.61. (Also, an extra question. GSP. Then use a second tray to cover the unitized load. In addition to being one of the most efficient and reliable companies in the United States they have this cool system that makes their products a lot more reliable. Direct Signature Required fees are applied only to packages that have a declared value less than $500. I wanted the items though so it's a pain to wait a month or two for a refund. Click the image above for the latest Announcements from eBay. However, these indicators are not valid for damage claim purposes. Note that Internet Explorer is no longer supported. ), Shipments must be stackable. That's what I was afraid of. Large and fragile items can encounter shock and vibration during the shipping process. The Direct Signature Required option is applied to the entire shipment. You'll be fine. Seller Center has answers you can trust for all your selling questions. Any effort to declare a value more than the maximums allowed in the. The content you are looking for has been archived. If thats the case, the package can be returned to FedEx for a replacement package. (Pallet-jack entry is required on two sides of the base. Example: You have a box with dimensions of 18x18x18 and an actual weight of 10lbs - this may have a dimensional weight of 30lbs due to the amount of space it takes up on the truck or plane. Avoid using oriented strand board (OSB), medium-density berboard. And for more detailed information about declared value costs, read the Declared Value and Limits of Liability sections found in the FedEx Terms and Conditions and FedEx Ground Tariff resources. to the pallet with metal strapping or unbreakable plastic straps on all sides. The problem is that the shipment weight under shipment facts appears to be incorrect. Maybe those old scales at home are inaccurate or you make a simple miscalculation. I can disagree with it all I want though, and its not going to change. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. Even if the carriers use the same DIM divisor, it may be applied differently depending on shipping service or weight of the packages. It is true that the packages are not going to their final destinations, but its all part of the FedEx hub and spoke system. I days the tracking showed the package stuck at pick up point. Securing them to the pallet helps ensure theyre safe throughout the delivery process.. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. have the receipt from UPS that shows the package was dropped. Occasionally, your package might get delivered to your neighbour's address because of indirect delivery. I cant speak for Ground or Home Delivery unfortunately. What gave you the inclination that I'm freaking out or not calm? correct weight. Packages that exceed 96 inches in length or 130 inches in length and girth are subject to an Oversize Charge of $80 per package. For more information, please see our Answer (1 of 3): I had this happen to me at he end of December. It would be about 10 new products and I was so thrilled. Be descriptive with your markings and labeling. We recommend using one of the following browsers for an optimal website experience. Press question mark to learn the rest of the keyboard shortcuts. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. I paid $1800.00 for it. On FedEx Express aircraft, temperatures vary depending on the type of plane, the location of the cargo compartment, and where your shipment is stowed. This is especially true of large items like furniture. We can help you do that. Temperature will vary depending on time of year, location, exposure to sunlight, and other variables. We are not an official Dell sub. I am in the process of returning a fairly large and expensive OLED TV. Otherwise it should go out today. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. Shipping: 1. Packing long freight During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. A strong shipping strategy is key for a successful holiday. Ground drivers handle up to 150lb and it usually is a senior driver with lots of experience on handling heavy things. When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. Shipments that are heavier or larger require special approvals. Its important to bundle, secure, and crate these items. It is important that you are as accurate as possible with the parcel information at the booking stage. I have always been a shopaholic. I think they under estimated it. Here are some tips on different types of packaging materials you can use to pack and ship your freight. Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. My packing crew made a mistake and shipped a 5# package instead. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). Tire Specifications. Oh, Ship! The packaging is also susceptible to puncturing during transit. Enter a dollar amount to reflect the declared value for the shipment. To ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, or bookend bracing designs. Some people have had laptops shipped at 1lb. Now he keeps telling me he I ordered a monitor, which should be around 15-16 pounds according to the Amazon page, but the FedEx shipment says it's a mere 3.9 pounds. Move multiple-package shipments as one unit to the same destination. BandsBanding secures the bundled load to the pallet. This will help keep them from moving around on the skid. (+ Other Common Faqs), Can You Track A Fedex Package Without A Tracking Number? Process of returning a fairly large and expensive OLED TV distribute the weight just! Two for a variety fedex package weight wrong FedEx services available through EasyPost if the carriers the. 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