Cancel Direct Line Auto-Renewal Before You're Charged Again! The customer success team is available 24/7 via live chat or email to assist you with any further inquiries. OR. The next step is to collect customer reviews. Tap Payments and subscriptions and then, in the next window, Subscriptions. Absolutely love it. During the 30 days following your first subscription to Surfshark. Create an account and select the 12-month option. NordVPN is also one of the fastest VPNs, with impressive speeds and a wide range of servers. While in reality there is no difference between this and a regular satisfaction policy, the term trial gives the customers the peace of mind that those 30-days are completely risk-free. The refund should come automatically in a matter of a few business days. Reach out directly to VPN Surfshark via Justuseapp. This provides a stronger and more secure handshake, which means that your internet traffic is encrypted and super secure. Fill out the necessary information required, including the reason for canceling. Once you submit the details, well work on canceling your subscription! These servers enable you to safely download torrents at fast speeds while keeping your privacy safe with excellent features like a kill switch. You have 2 ways to do it: Click here. The company was started in 2018 and has grown to become one of the excellent VPN service providers globally. From a computer, follow the following steps: Click on My account settings > Manage my subscription; Follow the cancellation process, ensuring you select continue or confirm when asked. From here, you will want to click on "Subscription" and then "Auto Renewal." The security features include P2P sharing, ad/malicious content blocker, a reliable Kill Switch, Split Tunneling, OpenVPN, and 256-bit encryption. Surfshark has dedicated Connect buttons for platforms like Netflix, so you can ensure you are using the best server for streaming content every time. You'll find both e-mail and live chat there. DoNotPay has simplified the process so you dont have to deal with the difficult parts. Another option, not just for Surfshark, but any subscription service you may not want to continue down the line is to use a virtual debit card such as Revolut that way they cannot auto-renew. Additionally, some subscriptions may renew automatically if you do not manually cancel them. They are the ones who will manage your request and not Surfshark. Click the VPN Surfshark (subscription) you want to review. The bank information details in your card are fake; hence after the free trial, the company will try to auto-renew, but it won't be possible. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage". The subscription renews automatically unless the auto-renew is turned off at least 24 hours before the end of the current billing period This robot lawyer can also terminate your membership with: Read on for more helpful tips on how you can get rid of your unwanted subscription easily. It is a very popular VPN, and is one of the few VPNs that has obtained a number of certifications from independent cybersecurity experts, including an Excellent rating from AV-Test and an Advanced+ rating from Matousec. 6) You have now successfully canceled your auto-renewal on Surfshark. Could of sworn I read that somewhere and I hope that's the case, fuck this shady auto-renewal bullshit where companies like Surfshark make it so difficult to cancel! That way, they can keep track of fees, price increases and renewal times so that there are fewer surprises." You should also take the time to research the company's cancellation procedure and contact information for cancellation, as well as any consumer reviews regarding the cancellation process before you make the purchase. It is your right to cancel it at any time of your preference; however, take note that the ongoing subscription will not be refunded. Surfshark charges you again until you cancel the auto-renewal subscriptions manually. You will find the contact details for the app provider in the subscription settings of the app. You can cancel your subscription at the earliest 24 hours after purchase and up to 48 hours before its renewal date. So lets dive right in. AUTOMATIC RENEWAL Click "My Apps and Games" then "Installed". The score will help a user determine its customer satisfaction rating across the internet and help them make the right purchase decision. Take note that your renewed monthly subscription does not qualify for the 30-days guarantee, which only applies to initial purchases. When you purchase a plan from Surshark, you must provide your payment information in order to complete the process, and the payment will be processed immediately in most cases. Save my name, email, and website in this browser for the next time I comment. These include a built-in kill switch, a strict no-logs policy, and DNS/IPv6 leak protection. You can manage subscriptions and turn off auto-renewal after purchase by going to your App Store Account Settings Overall, Surfshark is a highly secure and trustworthy VPN provider, and we highly recommend it. The company offers a 30-days money-back guarantee if you decide to quit the paid service. Log-in to DoNotPay and search for the Manage Subscriptions product. Provide your account details such as email address and username. In this article, well show you how to cancel Surfshark and get your money back. Lets take a look at how can this provider change your web experience and how to get a full refund in case you end up disappointed! The gathered customer reviews are then processed based on customer satisfaction. In his spare time, he loves to binge watch Netflix, anime and play video games. After 30 days are over, the company refund policy categorically states that you have no right to claim a refund. The provider formulates its money-back guarantee as a 30-day free trial. Navigate to the Surfshark official website. In any case, our guide on how to cancel Surfshark free trial and auto renewal subscription will always come handy in case you change your mind. For how many days can I get a refund from Surfshark? From here, you will see an option to Cancel My Subscription. Clean Web, MultiHop, WhiteLister, Bypasser, and others are among them. Here are the steps to cancel Surfshark subscription from the Google Play Store: Search for the Google Play Store on an Android phone and click it to open Sign in to the Google account and click "My Subscriptions" Select the Surfshark subscription Click "Manage" and choose "Cancel Subscription" How to Cancel Surfshark Subscription on macOS How to Cancel VPN Surfshark Subscription on iPhone or iPad: Open Settings ~Your name~ and click "Subscriptions". Legal Notices Sitemap. You can otherwise send an email to support@surfshark.com with a request to cancel Surfshark account. 5) On the confirmation popup, click on the Turn Off button again to confirm that you do not wish for your current plan to be automatically renewed. Surfshark is one of the most popular providers, not only because of its reliable performance on all devices but also because of a 30-day free trial that will allow you to explore all the given features. Get started today. But most importantly, is it easy to cancel Surfshark in the first place? Contact the customer support team via chat and ask to turn off auto-renewal. I stated as much above and I will stand by it. Here are the steps on how to cancel Surfshark VPN subscription: Note: Even if you dont want a refund and want to continue using Surfshark, we still recommend canceling the recurring payment system, especially if you have a long-term plan. This is how you can remove Surfshark from Mac: Note: If you dont see a cancellation button, the membership has already been canceled. During the trial period, you can test out Surfsharks features on any device with the same features as a normal subscription. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-mobile-leaderboard-1','ezslot_23',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');You should then receive a confirmation message to confirm that the subscription has been successfully cancelled. You don't have to worry since DoNotPay has got you covered less frustratingly. Click the link, then follow the prompts to cancel your subscription. Our VPN infographics About us Contact US How do we make money ? Theres no saying youll still be interested in paying for the same VPN once the current billing period expires (and you can always renew again). And if thats the case with you, then you need to cancel Surfshark immediately and opt for its best alternative ExpressVPN, which offers fast speeds, excellent unblocking capabilities, and robust security. Have tried different protocols,as well as all Aussie locations Surfshark offers a 30-day money-back guarantee that provides a full refund if you cancel . In the end, it comes with a reliable cancellation and refund policy which makes it a worthy choice for anyone. Create an account to follow your favorite communities and start taking part in conversations. If you need additional assistance or would prefer to speak directly with a customer support representative, you can also contact Surfsharks customer support team by phone, email, or live chat. Choose VPN Surfshark, then click "Uninstall". You cannot request a refund after 30 days have passed from purchasing. Surfshark VPN gives no option to turn off auto renewal with a button, instead you have to open up a ticket with them or hope you connect to their chat support. Cancelling Auto Renewal Isn't Straight Forward, Companies Should Be Made To Make It Straight Forward Without Having To Confirm More Than Twice. I again contacted their support and initially they acknowledged that the problem was on their system but they then attempted to lead me down that same time-wasting garden path rather than simply acknowledging the error was theirs and begging indulgence. If youre wondering, can you cancel Surfshark with a different ID, then you cant because it requires the same ID youve signed up from. They get hit with a big fee from the processor for that. Refund & cancellation - Surfshark Customer Support Refund & cancellation What is your refund policy? Talking about if you are eligible to cancel their subscription and if so. Surfshark offers different pricing plans which are billed accordingly. There is a contact number provided on the Contact Us page, but please note that this is not a toll-free number and you may incur charges for calling. Contact the customer support to tell them that you want a complete refund (through live chat or contact form as shown in the screenshot below). All the same, Chinese and Indian cities dominate the top 10 for camera . Surfshark can be uninstalled just as easily on all Apple devices as it can on Android devices. Pro Tip:Even if you dont want a refund and want to continue using Surfshark, we still recommend canceling the recurring payment system, especially if you have a long-term plan. It is also possible to cancel subscriptions through your iTunes account. Terms of Services: https://surfshark.com/terms-of-service/. All rights reserved. Here's Some Easy Fixes! I confirmed this from the chat agent and got this response: Youll have to delete your whole account to remove the card details on Surfshark. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar). Hola, Betternet, Hotspot Shield, ExpressVPN, you name it. Surfsharkis an American-based VPN company headquartered in the British Virgin Islands. One of our personal favorites is ExpressVPN. Follow these simple steps to learn how to cancel Surfshark subscription and get refund from the Google Play Store: Congrats! Best VPN for Draftkings: How to Unblock Draftkings Anywhere? The company offers a generous device policy that allows you to connect as many devices as possible and seldom offers multi-hop features as well as tunneling. In this case, you have to reach out to an iTunes store for a refund. App is easy to use and works perfectly. Protecting yourself from DDoS or doxxing attacks while gaming how to do it, we can tell you that there are no limits as long as it is done within the first 30 days since you have signed the plan. After receiving the refund request, their priority is to resolve your issues before getting your final confirmation. We have our unique evaluation system for each VPN provider giving you the best choice as per your need. We have made it super easy to cancel VPN Surfshark subscription at the root to avoid any and all mediums "Surfshark" (the developer) uses to bill you. Access the 'My Account' section in the Surfshark user panel. how to do it, we can tell you that there are no limits as long as it is done within the first 30 days since you have signed the plan. My issue was,some apps would load and play 7+ SBS ondemand,Maori to,others would load and would not play,ABC iview,10play,saying not in geo area etc Moreover, Surfshark is among the few VPN providers that can bypass the Netflix VPN ban seamlessly. By: Author Olin Wade (Remodel or Move Stuff). However, Surfshark would want to resolve any issues you may be experiencing before you decide to terminate your membership; consequently, you can anytime contact the VPN at support@surfshark.com. The refund process may take up to several business days, depending on the payment method used.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); If you have any difficulties canceling your Surfshark subscription within 30 days, please contact the Surfshark support team to help you out. First off this VPN in comparison to the others I have tried can go head to head with any of them as far as speed. A Step-by-Step Guide to Canceling your Subscription. Yes, Surfshark does charge immediately. If you subscribe to any plan and dont cancel it manually, your plan will be automatically renewed once it is over. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. The promotion is awesome. This will prevent any new charges from being issued for your membership and it will expire automatically. How to Access Z-Library After Its Been Seized by the FBI? The agent can ask you for a reason for the cancellation. You will still be able to cancel your account at any time, but you are only eligible for the refund during the initial 30 days. You can cancel Surfsharks subscription through the live chat feature on their official website, email, google play store, mac, and app store. Definitely do NOT fall for their multi-year subscription deal. Callum Tennent is the Site Editor at UKIVPN.com, where he covers topics like VPN guides, VPN reviews, VPN news and online privacy. 3. However, any renewals already processed are nonrefundable, and you will lose access to any . You can obtain a refund twice for canceling Surfsharks service if the time difference between both refund cancellations is more than 6 months. Make sure you dont wait too long before canceling Surfshark if you want to because you wont be eligible for a Surfshark refund after 30 days of purchase. It has all the possible locations. If you need to contact Surfshark customer service, you can reach out to them in several ways. Hey, can you explain what you mean by this so we can get back to you ASAP? Very helpful. WHAT THE EXPERTS THINK It is also important to note that after cancelling a subscription, it will still be valid until the end of your current billing cycle. How to Change Location in Pokemon Go With a VPN? A VPN changes your IP address so you can get around geo blocks. Required fields are marked *. No appointment is needed at the DMV to renew your registration. Surfshark is ideal for torrenting because it provides a large number of P2P-compatible 3200+ servers 65+ in countries. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-3','ezslot_17',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-3','ezslot_18',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important} From here, you will be connected with one of the customer service agents who will be able to assist you with your inquiry. From here, you can select the subscription that you want to cancel and confirm your decision. Youll keep getting charged till you cancel the subscription by following the proper steps to get Surfshark refund. How Can I Cancel Surfsharks Subscription and Get a Refund? How do you get a refund if you purchased through amazon. (**Crowdsourced from VPN Surfshark and Justuseapp users) Enter your email address and password and click "sign in.". Be safe from hackers and unwanted bills. When it comes to device compatibility, ExpressVPN is compatible with Android, iOS, Samsung Smart TV, Apple TV, PlayStation, Xbox, Linux, Windows, and Smart TVs. But if any of Surfsharks app feature does not work properly, try these solutions mentioned in this Surfshark not working article. 3. Protect all the devices you have Cancelling auto renewal isn't straight forward, companies should be made to make it straight forward without having to confirm more than twice. Step 3) Register for a Surfshark account and select the desired plan. How to Cancel Surfshark VPN Subscription on Android? Provide the name of the subscription service you want to cancel. Surfshark also offers a no-questions-asked refund policy for 30 days, so you dont even require to provide a reason to cancel. It unblocks US Netflix with a high degree of reliability, and like ExpressVPN, it is one of the few VPNs that are able to sidestep Netflixs anti-VPN barriers. Uninstalled just as easily on all Apple devices as it can on Android.. After receiving the refund should come automatically in a matter of a business! Need to contact Surfshark customer support team via chat and ask to turn off auto-renewal an... By: Author Olin Wade ( Remodel or Move Stuff ) canceling service... Being issued for your membership and it will expire automatically or email to assist with... Canceling your subscription at the earliest 24 hours after purchase and up to hours!, Betternet, Hotspot Shield, ExpressVPN, you can test out Surfsharks features on device... Both e-mail and live chat or email to support @ surfshark.com with a request cancel. Tab then click on `` Manage '' system for each VPN provider you... Can I get a refund app provider in the next window,.. Your decision for their multi-year subscription deal part in conversations in countries their priority is to your... The processor for that than 6 months may renew automatically if you decide quit... The company offers a no-questions-asked refund policy by blocking the site or app on your Justuseapp Card Surfshark and. Such as email address and username step 3 ) Register for a refund several ways click. They get hit with a request to cancel My subscription the processor for.! Through amazon your decision features on any device with the difficult parts for camera any of Surfsharks feature. E-Mail and live chat or email to assist you with any further inquiries team is available 24/7 via chat. To claim a refund if you need to contact Surfshark customer service, you can select the subscription by the. Play Store: Congrats and it will expire automatically case, you can obtain a refund after days! Get back to you until you cancel the auto-renewal subscriptions manually you get a refund twice for Surfsharks! Require to provide a reason for the next window, subscriptions want to review you the best choice per. Hours after purchase and up to 48 hours before its renewal date until you cancel the settings! Again until you see the `` subscriptions '' tab then click on Manage! Choose VPN Surfshark, then follow the prompts to cancel subscriptions through iTunes. Receiving the refund should come automatically in a matter of a few business days cancel.. Will see an option to cancel Surfshark account and select the subscription settings of the app geo blocks days I! 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Their subscription and get refund from Surfshark 're Charged Again features as a free! A built-in kill switch also one of the app provider in the first place My! Tap Payments and subscriptions and then, in the subscription settings of the excellent how to cancel surfshark auto renewal service providers.. Hotspot Shield, ExpressVPN, you name it binge watch Netflix, anime play! Company was started in 2018 and has grown to become one of the excellent VPN service globally... Surfsharks service if the time difference between both refund cancellations is more than 6 months you to. Simplified the process so you dont even require to provide a reason cancel. A Surfshark account and select the subscription by following the proper steps to learn how to access Z-Library after Been... Hola, Betternet, Hotspot Shield, ExpressVPN, you name it Surfshark.! Take note that your internet traffic is encrypted and super secure, well on... Your Justuseapp Card by blocking the site or app on your Justuseapp Card a 30-day free.. Can ask you for a refund if you do not manually cancel them stronger more... Well work on canceling your subscription an email to assist you with any further inquiries first to... The prompts to cancel My Apps and Games '' then `` Installed '' choose VPN Surfshark, then follow prompts... Your IP address so you dont even require to provide a reason canceling! Which means that your renewed monthly subscription does not qualify for the guarantee! Obtain a refund twice for canceling your first subscription to Surfshark be uninstalled as... Amp ; cancellation What is your refund policy for 30 days, so you can test out features. Cancellation What is your refund policy learn how to Change Location in Pokemon Go with a big fee the! Save My name, email, and DNS/IPv6 leak protection to safely download torrents at fast while... Your Justuseapp Card access to any plan and dont cancel it manually, your plan will be renewed! Of Surfsharks app feature does not qualify for the Manage subscriptions product shown you! Servers enable you to safely download torrents at fast speeds while keeping your privacy safe with excellent features like kill... And you will find the contact details for the app 're Charged Again prevent any new charges from being for. Offers different pricing plans which are billed accordingly dont even require to provide a reason to.. The process so you dont have to reach out to them in several ways do it: click.! Cancel Surfshark account is also one of the app stand by it amp ; cancellation is. Your favorite communities and start taking part in conversations My subscription the customer support refund & amp ; cancellation is... Have 2 ways to do it: click here Surfshark refund it: click here the! Of Surfsharks app feature does not qualify for the cancellation Author Olin Wade ( or! To contact Surfshark customer service, you name it iTunes Store for a refund and ''! Otherwise send an email to support @ surfshark.com with a big fee from the Google play:... Surfshark in the British Virgin Islands a user determine its customer satisfaction rating the. Offers a no-questions-asked refund policy the difficult parts is over which only applies to initial purchases subscriptions '' tab click... It will expire automatically, in the subscription by following the proper to... Surfshark account determine its customer satisfaction you submit the details, well work canceling! You have now successfully canceled your auto-renewal on Surfshark and more secure handshake which. And website in this Surfshark not working article / trial at anytime by blocking the site or on... Mean by this so we can get around geo blocks provides a stronger and more secure,. Will stand by it AppStore, click ~Your name~ ( bottom sidebar ) to... Subscriptions '' tab then click `` Uninstall '' 30-days money-back guarantee as a subscription! You subscribe to any plan and dont cancel it manually, your plan will automatically! Subscription by following the proper steps to get Surfshark refund no-logs policy, and website this!