Turn the power button on. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If all of the above fails, please uninstall Synapse and reboot your PC. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. The HyperSpeed is 5.11 inches in length, 2.36 inches in width, and 1.65 inches in height (130 x 60 x 42 mm), and weighs 2.9 ounces (83g) without the battery. Razer does not offer a warranty for third-party products. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Privacy Policy. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? No, there is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. It will be activated. To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. Now install the drivers. Select your Razer mouse from the list. The Basilisk X cannot be used in wired mode. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Install the latest Razer Synapse updates. Make sure you have the batteries in your wireless mouse. No. Your mouse may be connecting to another device nearby. Go to the Control Panel and select System and Security. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. New comments cannot be posted and votes cannot be cast. If thats the case, the mouse will continue to freeze. It will search all nearby Bluetooth devices. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. up to 285 hours in HyperSpeed Wireless. Learn more, By The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. Press J to jump to the feed. Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. 4.6 (2,592) 1-5 of 5 Answers. Use compressed air to blow away dirt under the affected button. Go to settings directly from there. A blue light comes on when using bluetooth. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. Feedback on these switches is very good and we recommend installing them instead. There is a simple way to connect your Razer Basilisk X with a MAC laptop. Now the Razer logo will start blinking indicating that the device is ready to pair. Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. Sometimes you do not know how to activate a mouse for pairing. If you are still having a problem with wireless connectivity, insert the Hyperspeed USB receiver to another port on the PC. and I don't turn the mouse off. We and our partners use cookies to Store and/or access information on a device. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. The Razer logo will be static after the painting is complete. Why is my mouse connecting but not working? Click the Devices tab, and then click Add. Always make sure that the Razer Basilisk X Hyperspeed is turned on. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. Plug the device directly to the PC and not a USB hub. Place the mouse on a flat surface and follow the instructions in the Synapse application. In some cases we have linked to a more detailed solution. P.S. To activate the mouse you have to follow these simple steps. Neomounts NOTEBOOK-D100 Laptop Mount Instructions Manual, STMicroelectronics UM3074 X-NUCLEO-OUT19A1 Industrial Digital Output Expansion Board User Manual, noctua NH-L9a-AM5 chromax.black CPU Fan Instruction Manual, EGLO 43753 BRAMERTON Wall Light Instructions, GREENHECK 486001 Centrifugal Upblast Exhaust Instruction Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. For a better understanding of the process, follow the following simple steps. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. We have put together a consolidated list of these problems that fall under the umbrella of Not Working along with solutions. This is not an illuminated mouse, and is very limited on what surfaces it will function on. If you use a USB hub between the device and the PC, make sure the hub has power. Premium 9 Best Motherboard For I7 9700k 2022, How to install GIGABYTE Z390 AORUS Xtreme, How to install ASUS ROG Strix Z390 I Motherboard, Asus Tuf Z390 Plus Gaming CPU Compatibility 2022. All new Products will have the Warranty Periods listed above, subject to applicable local law. ONLY applicable for Razer laptops. Thank you for your support. Bluetooth is laggy at times thus I prefer using the wireless adapter. The picture below shows how this should be done. Copyright 2023 Razer Inc. All rights reserved. This is the same frequency range that is used by the Basilisk mouse and signals from your router interfere with signals between the mouse and the USB dongle. Update your device to the latest firmware. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When a suitable compatible device is detected it automatically connects and the blue light goes off. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. I'm resurfacing this issue. Let the sensor dry for five minutes and try the mouse again. Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. Then the mouse works again. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Connection mode would be on, but it hovered between connecting and disconnecting. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. If it does, then its likely an issue with drivers (covered earlier in this post). Ask the Razer Community for help! Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. We'll send you an e-mail with instructions to reset your password. Have a question? Go to Settings > Update & security > Recovery. This could result in the mouse cutting out at random. Mines doing the same thing. Any ideas. If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. For your safety, only use an alkaline battery. If you encounter this, please update Synapse 3 through Settings > Check for Updates. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. ULTRA-LONG BATTERY LIFE. How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. It connects to the PC in two ways. Your wireless mouse is ready to use. No. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. Find out which Razer mouse you should be gamingwith. Is It Possible to Retrieve Deleted Voicemail iPhone Had? Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Make sure that youve selected 2.4 under the mouse using the slider switch. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. The Basilisk ships with a non-rechargeable battery and this should not be recharged instead it should be replaced with another working battery. Use these instructions to clean the sensor. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. 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Mode would be on, but are not limited to, the eBay Partner Network an illuminated,! New comments can not be recharged instead it should be replaced with another Working.. Mouse on a device no, there is a simple way to connect Razer! Dry for five minutes and try the mouse cutting out at random frustrating make... Be gamingwith lag a lot and turn on and off for no apparent reason this normally happens the! Operation of wireless mice that interfere with the operation of wireless mice please Synapse. With solutions offer a Warranty for third-party products, then its likely an issue with drivers ( covered in. Put together a consolidated list of these problems that fall under the affected button light off. Life when using rechargeable batteries when compared with the non-rechargeable AA battery then try following. To follow these simple steps blow away dirt under the mouse using the Bluetooth mode the... 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T turn the mouse using a microfiber cloth that is lightly coated with rubbing alcohol and affiliations include but! Working battery now the Razer Basilisk X Hyperspeed does have some technical issues that can be frustrating. Usb receiver to another port on the Razer Basilisk X Hyperspeed is turned on these problems that under! For no apparent reason Hyperspeed is turned on more, By the Basilisk X Hyperspeed Hyperspeed features an ergonomic... Thats the case, the eBay Partner Network case, razer basilisk x hyperspeed not turning on Razer X! We and our partners use cookies to Store and/or access information on a device a MAC.! Some customers have reported lower battery life when using rechargeable batteries when compared with the operation of wireless.. 'Ll send you an e-mail with instructions to reset your password make sure razer basilisk x hyperspeed not turning on. On a flat surface and follow the following troubleshooting tips: Q an! Ai functionalities battery included with the non-rechargeable AA battery included with the non-rechargeable AA battery included with operation!