Are Any Unvaccinated Passengers Able to Sail? Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. If I read it correctly, he didnt get the voucher money back. We are not asking for anything but a refund of what we initially paid over three years ago. Is A Pierside, Pre-Embarkation COVID-19 Test Required? The final dose must be completed at least 14 days before sailing. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: No. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Are Any Unvaccinated Passengers Able to Sail? 0000033981 00000 n
Is A Pre-Arrival COVID-19 Test Required? Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y
`&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). Note: Visa requirements subject to change at any time without notice. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. This complaint was posted by a verified customer. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. For your convenience, Viking offers and recommends a Travel Protection Plan. Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. 0000003670 00000 n
This complaint has been resolved automatically due to user's inactivity. This complaint was posted by a verified customer. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Crew Vaccinated:? Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. Concentrators must be checked upon embarkation and approved for use on board. H\0=ObD E$)i"5YU#%twffsv Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. Book now . but decided to book for April 2022. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. All passengers will undergo a complimentary COVID-19 test during the pre-cruise hotel stay prior to embarkation. When is disembarkation? Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. Is A Pre-Arrival COVID-19 Test Required? Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Would you like to go to your cart now or pay for your items later? Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000051332 00000 n
No longer required. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. A small number of passengers may be exempt on religious and medical grounds. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. They offered me a voucher for 125% of my money I had paid for the Iceland cruise. Are Any Unvaccinated Passengers Able to Sail? 0000001276 00000 n
On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. Is A Pierside, Pre-Embarkation COVID-19 Test Required? No exceptions will be made to the vaccination policy. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. 0000051148 00000 n
No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. 0000008049 00000 n
Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000046809 00000 n
The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Submit a complaint and get your issue resolved. Branch) and Non-Insurance Services (provided by Generali Global Assistance). For more information: See the full Viking Cruises policy . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. The F.B.I. . Crew Vaccinated? Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. Now, let's talk about their insurance, another $1, 838. Who Needs to Be Vaccinated: As of September 2022, vaccination is recommended but not required. The final dose must be completed at least 14 days before sailing. 0000012673 00000 n
The final dose must be completed at least 14 days before sailing. Yes, beginning October 4, 2022, globally. Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. We get our travel insurance through USAA and they refund the full amount of the insurance if the trip is canceled. Pre-Cruise Covid-19 testing is no longer required. 0000051508 00000 n
Are Any Unvaccinated Passengers Able to Sail? Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. Yes, children who do not qualify for vaccination. 0000017297 00000 n
Are Any Unvaccinated Passengers Able to Sail? Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. Risk-Free Guarantee: How it Works 0000035333 00000 n
You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks no longer mandatory. No. Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Seller of Travel Reg. No, passengers must carry out the pre-arrival test. Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). Are Any Unvaccinated Passengers Able to Sail? Passengers will need to present proof of a pre-arrival COVID-19 test. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: All passengers need to be fully vaccinated against COVID-19 prior to setting sail, including a booster dose when eligible. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. Budapest, Hungary to Nuremberg, GermanY, Germany. By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). The insurance will give you vouchers toward, guess what, another Viking cruise. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. The 2 doses must be administered at least 28 days apart. Passengers aged 12-16 are required to have had two doses. Is A Pre-Arrival COVID-19 Test Required? If it had ever done so, we could have cancelled the original cruise and waited to rebook until it was safe to travel, at which point the cancellation policy would apply. What is My Viking Journey? Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. Virgin Voyages The complaint has been investigated and resolved to the customers satisfaction. Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. 0000012249 00000 n
Are Any Unvaccinated Passengers Able to Sail? ($1,300 - $10,399 for sgl occ) Bike into a fairy-tale scene in Germany's Black Forest. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Air Are there luggage restrictions during the trip? Is A Pre-Arrival COVID-19 Test Required? Visa services are available from an independent third party upon request. Submit a complaint and get your issue resolved. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. It would be applicable if you paid cash. Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. This will end as of March 1, 2023. Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Is A Pre-Arrival COVID-19 Test Required? Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. Yes, as of September 2022. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. To meet the requirements of entry to the vaccination policy Iceland cruise be completed at least 14 days sailing! The insurance will give you Vouchers toward, guess what, another Viking cruise offers and recommends travel! 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